Tuesday, October 02, 2007

Yesterday I started a new job at the National Education Association, at their New Mexico headquarters in Santa Fe. The position is titled "Program Assistant/Receptionist"; so far I've only been trained in the receptionist duties. Oddly, it is the receptionist who makes the mail and bank run every day, and also restocks office supplies--I believe because the woman who vacated the receptionist position volunteered for those duties. She seems a lot like my mother, who feels the need to do as much work as there is to do, whether they give her more pay and respect or not, whether she likes the company or not. The former receptionist told me yesterday that she has trouble remembering to take her afternoon break, because she gets so busy, a problem which I presume I won't have no matter how busy it gets. So far the receptionist part has been boring and a little anxiety inducing, as I'll explain later.

I'm hoping I'll like the assistant position more. I'll be helping the "UniServ" who covers the northeastern and central New Mexico school districts. UniServs are the people who handle contract negotiation and conflict mediation, find (or offer, not sure yet) representation for union members who have legal trouble, lobby local governments, and other things I'm not clear on yet. My UniServ doesn't come into the office more than a few times a week, because he mainly does meetings all over the state. He hasn't come in since I started working. Eventually I'll be composing letters, proofreading, designing signs, and whatever else he needs. I'll also be maintaining a database detailing union dues by member. So far I've gotten no work on that end, because the people who are going to give it to me are, I guess, too busy.

This means that I have yet another job which, at least for now, consists of waiting for a phone to ring, and dealing with callers when it does. I wish I could have a job that didn't involve phones. Even though I've had nothing much to do so far, I already dread going to work; there's something awful about being attached to a desk with nothing to do. It's not that I hate dealing with phone calls, exactly. If they were for me, I'd feel a lot better. But the uncertainty of calls--not knowing when anyone will call, who they are, what I'm supposed to do with them--instills in me a baseline of anxiety the whole time I'm at work. When I applied for this position, the office manager seemed concerned primarily that I be able to work with frequent interruptions, which I feel okay about. I'm not upset by the interruptions as much as the anxiety. If I have nothing to do, the phone only serves as a constant reminder that I might, at any time, be required to speak professionally with strangers. I can't retreat into privacy, which is what I tend toward naturally. If I'm busy in the future, as everyone keeps telling me I will be, the phone's presence would mean that I couldn't ever get completely lost in details.

So far, I'm pretty much stuck with surfing the internet or writing emails and blogs; things which I enjoy doing, but usually for less than an hour a day. I have now had nearly every iteration of things I can do while waiting for the phone to ring (or, in the case of QAI, having babies and small children playing in the corner of my eye): first I could read and listen to music, with breaks; then I couldn't do either of those things, but could play lots of Spider Solitaire (Promissor . . . rawr!); next I was able to do just about anything, even sleep, but had to stay at the switchboard the whole time; and now I can surf the internet, but not listen to music, presumably not read a book, and certainly not sleep, but I get two breaks and an hour and fifteen minute lunch (it's a union, what do you expect?).

I miss the library, and it would be nice if I could start graduate school. This new job, at least, pays very well (by my standards, at any rate), provides excellent benefits, and has opportunities for advancement. All told, any problems I have with the job pale in comparison with that lineup. Someday, though, I will have a room without a hideous oversized phone at my elbow, and maybe even the ability to feel like myself all the time.

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