Thursday, October 25, 2007

I am home on a lunch break, and for some reason I am experiencing a sense of lucidity and reawakening that I have somewhat rarely, a feeling of awareness and mental energy. It's hard to explain what it feels like, why it is that my thoughts seem to have a different tone from what I'm used to. I was just thinking about a call I made yesterday to the office of a dentist Anne and I went to early this year. I was calling to make a new appointment, and the receptionist told me that we had missed back-to-back appointments for September which I didn't know we had. He sounded pretty mad at me, and said, "You can't just not show up for an appointment. I called both of your phone numbers, and sent a postcard." I explained that we had moved and gotten new phones, and that I received none of his messages, and also didn't know we had made appointments.

I was left unsatisfied, because the receptionist didn't acknowledge anything I was saying. Just now I wanted to reach out to him somehow, with an email or a visit, and explain again that I was sorry but that I didn't think I had done anything wrong. Then somehow I got to thinking about how strange it was that I had a dentist, a person whose income depended on patients, people coming in for the service of having their teeth cleaned and examined. I am in a relationship with this woman, the dentist, that seems somehow unnatural, a result of the complicated social structure of modernity. Like pretty much everyone alive today, I have indistinct professional relationships with people who have received abstract credentials allowing them to perform well-defined services isolated from all other areas of life. I don't know the dentist as anything other than a dentist, nor her receptionist as anything other than a person who is employed by the dentist to answer a phone in her office, make appointments, and receive payments from patients.

I then thought about how strange it is that the tree in my back yard has a trunk that split early in its growth, so that it has branches and leaves growing out of two separate, equally thick parts; and sometimes the owner of my house hires people to come and cut off some of the branches on this living plant, because they happen to be growing in areas that threaten the house's roof.

What might I call thoughts like these? They seem strangely analytical, putting words to patterns of life that I usually act on without consciousness because I too am a part of the systems I'm examining.

Usually I just think about consuming, with unvocalized thoughts like "what can I eat now, because I'm hungry?" or "it's cold in here" or "maybe I can read Watchmen later today, when I get home." I've noticed in the last few days that my thoughts are usually very boring and relate only to myself, Anne, or Scott, and our immediate needs. I wonder why sometimes I seem to think in other ways, and why it's so rare.

Tuesday, October 09, 2007

D. H. Lawrence wrote back in 1915 about why I dread going to work: it requires that I "put on the vulgar, shallow death of an outward existence." Every morning my "soul [grinds] in uneasiness and fear" as I see that my time as a hidden being has once again passed. It doesn't seem to matter that I don't have any difficult work, and it's only slightly improved by the light amount of interaction with the public. I felt nearly as much dread going into switchboard just for the call I knew I'd get from Lois and the interaction with security. At least now I don't have to hate the fact that I can't stay home at midnight and sleep in a bed. My current job is the best I've had as far as compensation, but somehow almost the worst for this feeling of soul grinding.

It's been four years since I had to work in a service position at a store, so maybe I've forgotten feeling this way then. My memory, anyway, is that at Safeway I felt like the day was lost if I had to work for part of it, but I don't remember dread. At the Moon Café I didn't really care, but then I barely got customers, and was also mildly insane. I can't remember how I felt about going to work at Barnes and Noble, even though it was the most recent of my service jobs. I know that I feared the supervisors and book floor workers, and mostly disliked the customers rather than shrank from them in my soul. I think I enjoyed working there, but this was tied to the fact that I was young enough to feel at home in a service position, had made friends, and never had to face customers alone.

Certainly my current job isn't the worst I've had. That would be Promissor. It made me feel so awful that I would eventually have swerved my car into one of the numerous trucks on I-95 during the forty-five minute commute if I had to keep working there for just a few more months. I felt the same soul grinding that I now feel once a day, only I felt it every five minutes, between calls. Even that wasn't so bad, because I drove to and from work with Anne, and the waves of calls mostly dissipated by 9:30 p.m.

At my current job, soul nausea comes from the presence of foreign entities in the communicating offices, and to a lesser extent because of the phone. I sit at an exposed desk by the (rarely used) front door, from which I can see the finance manager sitting at his computer, and I'm only paces away from the office manager. I can hear our accountant coughing or shifting in her cubicle, one wall of which is right in front of me. The others walk by frequently to get coffee or visit each other. None of these people are antagonistic, annoying, or stupid; my problem is that we are strangers to each other, even if I come to know their personalities, hear about or even meet their families, talk with them on breaks or at meetings. I could only feel more out of place if I went to sleep here and woke up in Russia.

Moreover, the work will be cyclical, boring, sometimes uncomfortable (if I am asked to help with training sessions), and completely unconnected to my personality. Still better than switchboard, but nowhere near where I want to be. A person could only like this job if they had no desire ever to work outside of offices, even though for an office job, I'm sure it's really quite good. I was scared rather than excited when the finance manager told me that there were a lot of opportunities with this company. I just wish I could make enough money to live without working for other people. I suppose eventually I may have to write just to survive my fear that I'll never do anything with my life.

Tuesday, October 02, 2007

Yesterday I started a new job at the National Education Association, at their New Mexico headquarters in Santa Fe. The position is titled "Program Assistant/Receptionist"; so far I've only been trained in the receptionist duties. Oddly, it is the receptionist who makes the mail and bank run every day, and also restocks office supplies--I believe because the woman who vacated the receptionist position volunteered for those duties. She seems a lot like my mother, who feels the need to do as much work as there is to do, whether they give her more pay and respect or not, whether she likes the company or not. The former receptionist told me yesterday that she has trouble remembering to take her afternoon break, because she gets so busy, a problem which I presume I won't have no matter how busy it gets. So far the receptionist part has been boring and a little anxiety inducing, as I'll explain later.

I'm hoping I'll like the assistant position more. I'll be helping the "UniServ" who covers the northeastern and central New Mexico school districts. UniServs are the people who handle contract negotiation and conflict mediation, find (or offer, not sure yet) representation for union members who have legal trouble, lobby local governments, and other things I'm not clear on yet. My UniServ doesn't come into the office more than a few times a week, because he mainly does meetings all over the state. He hasn't come in since I started working. Eventually I'll be composing letters, proofreading, designing signs, and whatever else he needs. I'll also be maintaining a database detailing union dues by member. So far I've gotten no work on that end, because the people who are going to give it to me are, I guess, too busy.

This means that I have yet another job which, at least for now, consists of waiting for a phone to ring, and dealing with callers when it does. I wish I could have a job that didn't involve phones. Even though I've had nothing much to do so far, I already dread going to work; there's something awful about being attached to a desk with nothing to do. It's not that I hate dealing with phone calls, exactly. If they were for me, I'd feel a lot better. But the uncertainty of calls--not knowing when anyone will call, who they are, what I'm supposed to do with them--instills in me a baseline of anxiety the whole time I'm at work. When I applied for this position, the office manager seemed concerned primarily that I be able to work with frequent interruptions, which I feel okay about. I'm not upset by the interruptions as much as the anxiety. If I have nothing to do, the phone only serves as a constant reminder that I might, at any time, be required to speak professionally with strangers. I can't retreat into privacy, which is what I tend toward naturally. If I'm busy in the future, as everyone keeps telling me I will be, the phone's presence would mean that I couldn't ever get completely lost in details.

So far, I'm pretty much stuck with surfing the internet or writing emails and blogs; things which I enjoy doing, but usually for less than an hour a day. I have now had nearly every iteration of things I can do while waiting for the phone to ring (or, in the case of QAI, having babies and small children playing in the corner of my eye): first I could read and listen to music, with breaks; then I couldn't do either of those things, but could play lots of Spider Solitaire (Promissor . . . rawr!); next I was able to do just about anything, even sleep, but had to stay at the switchboard the whole time; and now I can surf the internet, but not listen to music, presumably not read a book, and certainly not sleep, but I get two breaks and an hour and fifteen minute lunch (it's a union, what do you expect?).

I miss the library, and it would be nice if I could start graduate school. This new job, at least, pays very well (by my standards, at any rate), provides excellent benefits, and has opportunities for advancement. All told, any problems I have with the job pale in comparison with that lineup. Someday, though, I will have a room without a hideous oversized phone at my elbow, and maybe even the ability to feel like myself all the time.